Travel Insurance Claims Advice
Certain events, such as natural disasters may affect your travel.
Below are links to information about how recent events will affect your claims. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us on 1300 728 015
15-Dec-2022 - Peru Civil Unrest - 15DEC2022
08-Dec-2022 - Hawaii Mauna Loa Advisory - 08DEC2022
08-Dec-2022 - Mt Stromboli Italy Advisory - 08DEC2022
04-Feb-2022 - QLD and NSW Floods Advisory - 04MAR2022
02-Feb-2022 - Attacks on Ukraine Advisory - 02MAR2022
10-Jan-2022 - Tropical Cyclone Cody Advisory - 10JAN2022
30-Jun-2021 - Coronavirus Advisory - 30JUN2021
21-Jun-2021 - Coronavirus Advisory - 21JUN2021
22-Dec-2020 - Updated Coronavirus Advisory - 22DEC20
14-Aug-2020 - Updated Coronavirus Advisory - 14AUG20
30-Jul-2020 - Update Regarding Mount Agung Volcano, Indonesia - 30JUL2020
12-Mar-2020 - Coronavirus Advisory - 12MAR2020
23-Jan-2020 - Coronavirus Advisory - 23JAN2020
14-Jan-2020 - Taal Volcano (Philippines) Advisory - 14JAN2020
9-Jan-2020 - Australian Bushfires Advisory - 9JAN2020
12-Dec-2019 - Jetstar Strikes Advisory - 12DEC2019
10-Dec-2019 - New Zealand Severe Storms and Flooding Advisory - 10DEC2019
10-Dec-2019 - New Zealand White Island Volcano Advisory - 10DEC2019
25-Oct-2019 - Lebanon Protests Advisory - 25OCT2019
22-Oct-2019 - Chile Riots Advisory - 22OCT2019
7-Aug-2019 - Hong Kong Protests Advisory - 07AUG2019
27-May-2019 - Update regarding Mount Agung volcano in Indonesia - 27MAY2019
14-Mar-2019 - Boeing 737 Operations Temporarily Grounded Advisory - 14MAR2019
28-Feb-2019 - Pakistan Airspace Closure Advisory - 28FEB19
14-Sep-2018 - Super Typhoon Mangkhut Advisory - 14SEP2018
11-Sep-2018 - Hurricane Florence Advisory - 11SEP2018
7-Sep-2018 - Typhoon Jebi Advisory - 07SEP2018
23-Aug-2018 - Hurricane Lane Advisory - 23AUG2018
14-Aug-2018 - Underwriter update regarding outbreak of the Zika Virus 14-08-18
6-Aug-2018 - Lombok Earthquake Advisory - 6AUG2018
27-Jul-2018 - Vanuatu Volcano Advisory - 27JUL2018
25-Jul-2018 - Greece Fires Advisory - 25JUL2018
29-Jun-2018 - Update regarding Mt Agung Volcano Indonesia - 29 June 2018
8-May-2018 - Volcanic and tectonic activity in Hawaii
9-Apr-2018 - Tropical Cyclone Keni Advisory
6-Apr-2018 - Philippines island of Boracay Advisory
20-Feb-2018 - Cyclone Gita Advisory
5-Jan-2018 - Severe weather in United States and Canada Advisory
26-Nov-2017 - Update regarding Mt Agung Volcano Indonesia - 26 November 2017
20-Sep-2017 - Advice relating to Mexico Earthquake - 20 September 2017
18-Sep-2017 - Advice relating to Mount Agung, Indonesia -Volcanic activity on 18th September 2017
6-Sep-2017 - Advice relating to Hurricane Irma on 6th September 2017
25-Aug-2017 - Advice relating to Hurricane Harvey, United States
18-Aug-2017 - Advice relating to Barcelona, Spain terror attack on 18th August 2017
27-Mar-2017 - Advice relating to Cyclone Debbie
22-Nov-2016 - Advice relating to the earthquake in Japan
14-Nov-2016 - Advice relating to the earthquake in New Zealand
7-Oct-2016 - Advice regarding Hurricane Matthew
6-Oct-2016 - Updated advice regarding the Mount Rinjani Volcanic Ash Cloud
28-Sep-2016 - Advice regarding the Mount Rinjani Volcanic Ash Cloud
1-Sep-2016 - Advice regarding the severe weather in Hawaii
12-Aug-2016 - Information regarding the Thailand Bombings
11-Aug-2016 - Updated advice regarding the Mount Rinjani Volcanic Ash Cloud
2-Aug-2016 - Advice regarding the Mount Rinjani Volcanic Ash Cloud
16-Jul-2016 - Advice regarding the Military Coup in Turkey
15-Jul-2016 - Advice regarding the Terror Attack in Nice, France
30-Jun-2016 - Updated Information regarding the Zika Virus
29-Jun-2016 - For any advice issued before 30 June 2016 click here