Certain events, such as natural disasters may affect your travel.
Below are links to information about how recent events will affect your claims. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us on 1300 728 015
17-April-2025 - Cyclone Tam
31-March-2025 - Myanmar-Thailand Earthquake
21-March-2025 - London Heathrow Airport Fire
21-March-2025 - Indonesia Volcano Eruption
4-March-2025 - Tropical Cyclone Alfred - (Cyclone Alfred FAQ's)
10-January-2025 - California Wildfires
18-December-2024 - Vanuatu Earthquake
13-November-2024 - Bali Volcano Eruption
1-November-2024 - Spain Flooding
9-October-2024 - Hurricane Milton
19-September-2024 - Kokoda Track Protests
17-September-2024 - EU Flooding
07 August 2024 - UPDATED - Israel Situation
07-August 2024 - Lebanon Situation
July-2024 - Global IT Outage
10-May-2024 - Air Vanuatu Insolvency
19-Apr-2024 - Dubai and Oman Flooding
20-Dec-2023 - Update regarding Iceland Volcanic Activity
14-Nov-2023 - Geldingadalir Volcano Warning
14-Nov-2023 - Tropical Cyclone Mal
19-Oct-2023 - Situation in Lebanon
09-Oct-2023 - Attack on Israel
11-Sep-2023 - Morocco Earthquake
04-Jul-2023 - France Riots
15-Dec-2022 - Peru Civil Unrest
08-Dec-2022 - Hawaii Mauna Loa Advisory
08-Dec-2022 - Mt Stromboli Italy Advisory
04-Mar-2022 - QLD and NSW Floods Advisory
02-Feb-2022 - Attacks on Ukraine Advisory
10-Jan-2022 - Tropical Cyclone Cody Advisory
30-Jun-2021 - Coronavirus Advisory
21-Jun-2021 - Coronavirus Advisory
22-Dec-2020 - Updated Coronavirus Advisory
14-Aug-2020 - Updated Coronavirus Advisory
30-Jul-2020 - Update Regarding Mount Agung Volcano, Indonesia
12-Mar-2020 - Coronavirus Advisory
23-Jan-2020 - Coronavirus Advisory
14-Jan-2020 - Taal Volcano (Philippines) Advisory
9-Jan-2020 - Australian Bushfires Advisory
12-Dec-2019 - Jetstar Strikes Advisory
10-Dec-2019 - New Zealand Severe Storms and Flooding Advisory
10-Dec-2019 - New Zealand White Island Volcano Advisory
25-Oct-2019 - Lebanon Protests Advisory
22-Oct-2019 - Chile Riots Advisory
7-Aug-2019 - Hong Kong Protests Advisory
27-May-2019 - Update regarding Mount Agung volcano in Indonesia
14-Mar-2019 - Boeing 737 Operations Temporarily Grounded Advisory
28-Feb-2019 - Pakistan Airspace Closure Advisory
14-Sep-2018 - Super Typhoon Mangkhut Advisory
11-Sep-2018 - Hurricane Florence Advisory
7-Sep-2018 - Typhoon Jebi Advisory
23-Aug-2018 - Hurricane Lane Advisory
14-Aug-2018 - Underwriter update regarding outbreak of the Zika Virus
6-Aug-2018 - Lombok Earthquake Advisory
27-Jul-2018 - Vanuatu Volcano Advisory
25-Jul-2018 - Greece Fires Advisory
29-Jun-2018 - Update regarding Mt Agung Volcano Indonesia
8-May-2018 - Volcanic and tectonic activity in Hawaii
9-Apr-2018 - Tropical Cyclone Keni Advisory
6-Apr-2018 - Philippines island of Boracay Advisory
20-Feb-2018 - Cyclone Gita Advisory
5-Jan-2018 - Severe weather in United States and Canada Advisory
26-Nov-2017 - Update regarding Mt Agung Volcano Indonesia
20-Sep-2017 - Advice relating to Mexico Earthquake
18-Sep-2017 - Advice relating to Mount Agung, Indonesia -Volcanic activity
6-Sep-2017 - Advice relating to Hurricane Irma
25-Aug-2017 - Advice relating to Hurricane Harvey, United States
18-Aug-2017 - Advice relating to Barcelona, Spain terror attack
27-Mar-2017 - Advice relating to Cyclone Debbie
22-Nov-2016 - Advice relating to the earthquake in Japan
14-Nov-2016 - Advice relating to the earthquake in New Zealand
7-Oct-2016 - Advice regarding Hurricane Matthew
6-Oct-2016 - Updated advice regarding the Mount Rinjani Volcanic Ash Cloud
28-Sep-2016 - Advice regarding the Mount Rinjani Volcanic Ash Cloud
1-Sep-2016 - Advice regarding the severe weather in Hawaii
12-Aug-2016 - Information regarding the Thailand Bombings
11-Aug-2016 - Updated advice regarding the Mount Rinjani Volcanic Ash Cloud
2-Aug-2016 - Advice regarding the Mount Rinjani Volcanic Ash Cloud
16-Jul-2016 - Advice regarding the Military Coup in Turkey
15-Jul-2016 - Advice regarding the Terror Attack in Nice, France
30-Jun-2016 - Updated Information regarding the Zika Virus
29-Jun-2016 - For any advice issued before 30 June 2016 click here